Customer Experience, First - a podcast series powered by Plume

Di: Customer Experience First - a podcast series powered by Plume
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  • Riassunto

  • Welcome to the Plume podcast series: Customer Experience, First. Plume is the creator of the world's first SaaS experience platform for Communications Service Providers and their subscribers, deployed in more than 30 million homes globally. In this six-part series, your business can learn about Plume's range of services and products that all Communications Service Providers (CSPs) can use to develop engaging customer-facing services. This new podcast series covers how Plume’s innovative technology pushes the performance of Wi-Fi to the next level for small businesses in particular. How Plume has created a next-generation, open, and hardware-independent Smart Home Services solution. How Wi-Fi has evolved and how Plume’s services can enhance these networks for CSPs, and a major component of Wi-Fi is, of course, security. Learn how Plume's services can be the core of great secure customer experiences.
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Economia Management
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Episodi
  • 6: The New Digital Ecosystem

    6: The New Digital Ecosystem
    Sep 14 2021
    Post-COVID-19, fast, reliable, flexible and integrated digital services will become critical. In this podcast, Tyson Marian, Chief Commercial Officer at Plume looks forward and outlines how Plume is not just creating new digital services but also shaping the digital ecosystem businesses and consumers alike can benefit from. We also uncover how Communications Service Providers can tap into this expertise.
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    39 min
  • 5: Connected Consumer Experiences

    5: Connected Consumer Experiences
    Sep 7 2021
    The last four podcasts have focused on Plume and the various technologies they have available. In this episode Adam Hotchkiss, Co-founder & Vice President, Customer Solutions and Integrations at Plumeconsiders how Plume’s technologies and services deliver a new level of service to customers, but also, how these services create great customer experiences – something that Plume uses to differentiate itself in the marketplace.
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    39 min
  • 4: Safe and Secure

    4: Safe and Secure
    Aug 31 2021
    With a massive rise in cybersecurity attacks over the last year, Susmita Nayak, Head of Product, Digital Security Solutions and Integrations, at Plume Design considers the security issues all businesses and domestic users face and what practical steps they can take to create robust security protocols across their Wi-Fi networks.
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    40 min

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