NOTE: This is a recorded adaptation of a live presentation.

Celebrate Public Power Week by teaching the next generation about the value of community-owned, not-for-profit public power. In this one-hour webinar, you’ll learn how to use Public Power Week celebrations to introduce kids (and their families) to your public power story. This webinar will feature expert insights and actionable strategies for pulling off celebrations that spark a passion for energy — in both children and adults!

Learn from Kerrville Public Utility Board in Texas and the Monster Detective Collective team as they share their expertise in creating successful Public Power Week events.

NOTE: This is a recorded adaptation of a live presentation.

Community-owned utilities play a vital role in providing essential services and fostering community well-being. Unlike large investor-owned counterparts, these utilities operate with a distinct focus on local needs, values and accountability. However, they often face unique challenges in engaging customers and maintaining community support.

In this presentation, we will delve into effective customer engagement strategies tailored specifically for community-owned utilities. From leveraging local partnerships to implementing innovative communication approaches, we'll explore practical methods to enhance customer satisfaction, promote community involvement and build engagement with community-owned utilities.

NOTE: This is a recorded adaptation of a live presentation.

Blackouts. Data loss. Emergency communications disrupted. These aren't just movie scenes - they're the potential consequences of a growing threat: ballistic attacks on substations.

Ballistic attacks can cause:

• Widespread power outages lasting for weeks
• Disruption of critical services like hospitals and water treatment
• Millions of dollars in economic losses

The good news? You can take steps to protect your utility's assets and critical infrastructure. Listen as we talk to Permacast Walls about:

• The alarming rise of ballistic attacks on substations across the US.
• How these attacks can cripple your community and disrupt essential services.
• Actionable steps you can take to protect utility assets
• Design Basis Threat (DBT)
• Secure by design
• CIP-014, CIP-006
• Vulnerability of Integrated Security Analysis (VISA)
• Physical security workshops available via SERC.
• Physical security resources available to investor-owned, public power, and rural electric cooperative utilities.
• Permacast Walls role in manufacturing UL 752 level 10, precast concrete ballistic walls, and turnkey physical security solutions to critical infrastructure and utilities across North America.