Join Sunny Kaila, CEO of IT By Design, and cybersecurity expert Maggie MacAlpine in this eye-opening episode of Sunny’s Silver Linings as they tackle the evolving landscape of cybersecurity threats facing Managed Service Providers (MSPs).

Explore the parallels between historical piracy and today’s cybercrime and learn why MSPs are now prime targets for hackers. Discover essential strategies for enhancing cybersecurity hygiene and simplifying your security tools to effectively protect your clients.

This episode is filled with valuable insights on transforming your MSP into a Managed Security Service Provider (MSSP) and unlocking new revenue streams in the face of increasing cyber threats.

Don’t miss out on this vital conversation—subscribe for more expert discussions on thriving in the ever-changing MSP landscape by IT By Design!

Join IT By Design CEO Sunny Kaila in this episode of Sunny’s Silver Linings podcast as he chats with EOS Worldwide experts Kelly Knight, CJ Dubé, and Mark O'Donnell. Together, they delve into the crucial role of a people-first culture in driving business success and overcoming challenges.

Here are the key takeaways from the enlightening session:

• Discover how IT By Design's journey with the Entrepreneurial Operating System (EOS) transformed their approach to scaling while prioritizing team well-being
• Hear Kelly’s thoughts on the importance of love and support in the workplace
• Learn from CJ about the ongoing journey of cultivating a robust company culture
• Understand how Mark emphasizes the “right person, right seat” philosophy for sustainable growth

Packed with actionable insights, this episode reveals how courageous leadership, and alignment can elevate your organization. Don’t miss this inspiring conversation on harnessing the power of people for extraordinary outcomes!

Subscribe now for more powerful insights on leadership and organizational culture from IT By Design!

In this episode of "Sunny Silver Linings," I interview Brad Schow about the transformative power of MSP communities. We explore the idea that one plus one isn't just two; it’s equal to eleven.

By embracing an abundance mindset and a Go-Givers approach, we can unlock limitless potential in the total addressable market.

Instead of viewing other MSP platforms and communities as competitors, we should see them as collaborators. Together, we can create greater value for our partners.

Join us as we discuss why building bridges, not boundaries, makes MSP communities stronger.

Tune in now!

In this episode of Sunny’s Silver Linings podcast, IT By Design CEO Sunny Kaila engages in a thought-provoking conversation with James Hwang, author of Dare to Fail, about the transformative power of embracing failure in leadership.

• Discover how to redefine failure as a stepping-stone for growth and innovation.

• Hear James’s perspective on shifting mindsets to view setbacks as valuable lessons.

• Learn about the Actionable Leadership Framework and how it can elevate your leadership style from positional authority to mentorship.

This episode is filled with actionable insights on fostering a culture that encourages calculated risks and resilience in teams. Tune in for an inspiring dialogue on how embracing failure can lead to boundless expansion and success!

Don’t forget to subscribe for more leadership strategies and growth insights from IT By Design!

In this episode of Sunny's Silver Linings podcast, IT By Design Founder & CEO Sunny Kaila interacted with Johan Hammerstrom, CEO of Community IT Innovators, to discuss the power of purpose-driven leadership in the MSP space. Johan shared valuable insights on aligning business goals with customer needs, building a strong organizational culture through trust and fostering talent development by focusing on individual strengths.

Whether you're an MSP leader or a business owner, these lessons will help you unlock sustainable growth and success.

Key topics covered:

The importance of customer value propositions
Creating a purpose-driven business
Building a strong team with trust and autonomy
Developing talent by leveraging strengths
Aligning business objectives with customer needs
Don't forget to like, comment and subscribe for more leadership insights!

#MSP #Leadership #PurposeDriven #CommunityIT #SunnySilverLinings #BusinessGrowth #TalentDevelopment #Entrepreneurship

In this special episode of Sunny’s Silver Linings, host Sunny Kaila interacted with Ben Tercha, COO of Omega Systems, to explore his 19-year journey in the managed service provider (MSP) industry. From building strong customer relationships to leading high-performing teams, Ben shares actionable insights for growing your MSP business.

Key takeaways include:

• The importance of innovation to stand out in a competitive MSP landscape

• How to build meaningful, long-lasting relationships with customers

• Leadership strategies for creating culturally aligned, high-performing teams

• The role of clear communication in driving team success and company growth

Tune in to learn how these strategies can drive long-term success for your MSP.

#MSP #Leadership #CustomerSuccess #SunnysSilverLinings #BuildITLIVE #OmegaSystems #WinningTeams #BusinessGrowth #WinningGlobalTeams

In this episode of Sunny’s Silver Linings, IT By Design CEO Sunny Kaila talks with Sumeet Sabharwal, CEO of Netgain, and Frank DeBenetto, General Manager of MSP Suite at Kaseya, about the challenges MSPs face with profitability and share actionable strategies for expanding beyond regional boundaries and maximizing value.

Key Topics Covered:

• Overcoming Profitability Challenges in the MSP Industry

• Expanding MSP Operations Beyond Regional Boundaries

• The Power of Focus and Discipline in MSP Growth

• Embracing a Borderless Business Mindset

Tune in to discover how MSPs can thrive in today’s competitive market by adopting a borderless approach and focusing on delivering real value to clients.

Don't forget to like, comment and subscribe for more insights!

https://hubs.ly/Q02DrxnQ0

In this episode of Sunny's Silver Linings, IT By Design CEO Sunny Kaila sat down with Max Kaplan, Director of Engineering at Machado Consulting, Inc., to discuss the importance of a people-first culture in business. Max shared how adopting IT By Design's talent operating system, Team GPS, transformed their team's dynamics by improving goal setting, enhancing peer recognition, and streamlining one-to-one meetings.

Tune in to learn how these strategies can help you foster a more engaged and productive workforce.

Key Topics Covered:

• Embracing a Partnership Mindset

• Overcoming Challenges with Team GPS

• Transforming Goal Setting

• Enhancing Peer Recognition

• Streamlining One-to-One Meetings

• The Power of Clarity and Accountability

Don't forget to like, comment and subscribe for more insightful episodes!