Titoli in Comunicazione e competenze sociali

The Bible tells us that as far as it depends on us, we’re to be at peace with all people. But what happens when conflict is unavoidable? Here’s some good news: There are sociologically sound ways to deescalate conflict and win negotiations without acting like a jerk. Even better, you can actually emerge from conflicts with a stronger relationship with the person who was your adversary - whether it’s on the job, with your neighbor, in your marriage, or in a dark parking lot. When it comes to your current (or next) conflict, remember that resolution starts with de-escalation.

The sole purpose of this book is to teach you how to ask for money. If you want something in life, you've got to ask for it. Asking for money is a common area of interest for all of us. Everyone has to ask for money at some point and in some capacity, and it ranks up there with public speaking for most. It's terrifying, it's not fun, it's awkward, and most people hate to do it. Use this little black book as a tactical, hands-on guide in asking for money.

Turn words into money with juicy, flavorful copy. Get a delicious return on investment from your marketing pieces after you apply the tips in this concentrated guide to writing captivating bullet points. Most world-class copywriters have mastered the art of listing irresistible little tempters that arouse curiosity and desire. But rarely has that art been analyzed into useful guidelines and suggestions.

Get noticed, grow your brand and gain market share. It's hard to beat the impact of appearing on radio or TV, in newspapers and magazines-or on a popular podcast or blog. Discover how to skyrocket your credibility and visibility and boost your sales from publicity.Having schemed up media appearances for herself and clients for nearly 30 years, Marcia Yudkin offers creative, low-budget tips for earning and capitalizing on public attention.

En utilisant la connaissance et des qualifications obtenues au cours d'une vie consacrée à l'enseignement et à l'apprentissage, la pionnière du développement spirituel, Shakti Gawain, présente un ouvrage puissant et inspirant sur un sujet qui l'a toujours passionnée : nos relations. Durant ses ateliers populaires comme dans sa vie personnelle, elle a testé et affiné les analyses et les exercices présentés dans cet enregistrement, qu'elle a coécrit avec sa collaboratrice de longue date, Gina Vucci.

This book has no pretension about it whatever -- it is neither a Manual of Rhetoric, expatiating on the dogmas of style, nor a Grammar full of arbitrary rules and exceptions. It is merely an effort to help ordinary, everyday people to express themselves in ordinary, everyday language, in a proper manner.

Failed communications are crippling workplaces across the globe - sapping energy from staff and weakening entire organizations. In this "edutaining" organizational fable, you'll get realistic scenarios and solutions, showing how individuals and organizations should address issues that cost organizations millions or even billions of dollars in wasted effort every year. It's the perfect companion for your daily commute.

Attract interest, then nail the sale. With attention spans mercilessly short, you can't afford to approach customers with anything but the very strongest, most on-target pitch. Learn how to capture the interest of perfect prospects for your product, service or cause, then convince them to complete an order. This pithy, provocative book from a master of creative marketing offers both timeless principles of persuasion and insights from recent research and marketing trends. Real-life examples illustrate Marcia Yudkin's advice....

Cet ouvrage traite de ce que l'on nomme en anglais les soft skills, soit les habiletés relationnelles qui reposent sur l'intelligence émotionnelle (altruisme, connaissance de soi, communication bienveillante, empathie, conscience sociale, etc.). Ces compétences sont aujourd'hui primordiales pour évoluer dans les différents groupes qui composent notre existence : couple, famille, cercle d'amis, monde du travail.

Avoir des opinions ne suffit pas. Il faut aussi savoir les défendre. Devant les autres, et parfois pour soi-même, à l’heure de faire des choix, de prendre des décisions. L’art de défendre ses opinions, qu’on appelle la rhétorique, concerne presque toutes les facettes de l’existence. Il s’impose comme un exercice essentiel sans lequel on se condamne à n’avoir rien à dire ou à dire n’importe quoi.

Aller à la rencontre de tribus vivant de manière traditionnelle depuis des millénaires : c’est la voie singulière qu’a empruntée Guillaume Dulude pour comprendre, analyser et expérimenter la communication. Cet aventurier au profil scientifique a tiré de ses observations une conclusion étonnante : des lois et des mécanismes régissant le fonctionnement du cerveau et, par extension, de la communication humaine sont similaires à celles structurant l’Univers.

In Control the Conversation, the authors guide you in crafting a response to a question, not just an answer. A response should be multidimensional and include relevant and compelling information that goes beyond a mere answer. The authors help you build and apply this skill set. You will learn how to manage the four areas of disclosure - people, places, things, and events in time. You will also develop competence in techniques that will help you take control and get your message across in any kind of interview.

Unleash the power of words to sell.It's easier to attract potential customers and persuade them to buy when you understand your audience and respect the nuances of language. Discover how to select tone, details, imagery, numbers, facts, verb tenses, punctuation, pronouns and more to create rapport and inspire an opt-in, an inquiry or a sale.